The Tipping Point

I recently Tweeted a few thoughts on tipping, making a joke about how I use tipping to enforce my will like a modern day Caligula. That’s half-true. I also use tipping to reward good service, like a normal human being. And while there are scenarios where I’d celebrate the end of Tipping Culture (as discussed in Think Pieces here, here, and here) in general I’d likely still tip even if the person’s hourly wage was adjusted up to compensate for a theoretical lack of tips. Because I like tipping.

You Sure, Brah?

Not me. I'm cuter.

Not me. I’m cuter.

One weird artifact of tipping is when you’re a big tipper, as I like to think of myself, sometimes, and society recoils in horror. For example, my barber.

I hate getting haircuts. This is known by the Internet, which is collectively subjected to my whining about it on a regular basis. The reasons I hate haircuts have nothing to do with hair or style, and have everything to do with having some Rando touching my head and talking to me while I am forced to sit there in mortal fear as they wield sharp objects near my jugular. So when I find the Platonic Ideal of barbers—someone who doesn’t chat, who simply gets to work cutting my hair in a silent, businesslike manner, I want to reward that person. I want to tip like 50% and reinforce that urge to not talk, to not ask me what I do, to not pretend that we’re somehow friends just because I allow them to touch my head.

And every time I try to tip some ridiculous amount, the software at the POS machine always pauses and makes me confirm the amount. It’s essentially a message that says, whoa, brah! that’s a lot of coin. You sure?

It’s 3PM on a Thursday, motherfuckers. I’m sober-ish. I am fucking sure.

The Public Shaming

There is an idea that tipping is like a limited resource you should only parcel out in tiny sips, as if you might someday exhaust your personal supply of tips. That every transaction is a complex equation where you weigh millions of pros and cons, each worth, like, a penny or something, and end up with some bizarre number like $23.64. That awarding some peon a tip is like Caligula waving an imperial baton and granting clemency to a gladiator. Like leaving a tip is equivalent to pissing out a kidney stone or having a child: painful and difficult and only to be done with lots of down time and rest in-between attempts. When you attempt to tip in a more freefall, fuckit manner, you get a lot of pushback in the form of calls from fraud services on your credit card account or, as with the barber, robots demanding that you certify you haven’t been day drinking since 11AM and are tipping your barber $25 because they’ve slipped you some Roofies or are holding a straight razor to their throat.

In short there’s an assumption that being generous is by default a mistake, and that’s troublesome.

And that’s likely because rather than a reward for good service, tipping is supposed to be a form of control, a way of making people jump through hoops. Giving someone a bit of kosh because they treated a haircut like the grimly uncomfortable horror that it is seems like I might not quite understand the capitalist system, and thus must be discouraged. Fact is, most of the barbers I’ve met treat cutting your hair like an opportunity to make a new best friend, or possibly to recruit you into their Amway cult. They talk, they ask the same questions every time (because they don’t actually remember me from the last time) and they try to upsell you on hair product.

You’ve seen me. Do I look like a man who uses hair product? Note, not a man who needs hair product (because, obviously: yes) but one who actually uses it. The answer is no. Trying to upsell me hair product while I am writhing in awkward discomfort in your barber’s chair is just dumb.

So, my current barber: A glorious woman who speaks exactly ten words during the entire experience:

Hi Jeff.

Same as last time?

See you next time!

A glorious woman who gets to work, doesn’t waste time, and doesn’t even ask me what kind of shampoo I use, or whether that smell is me, or if I am in fact wearing pants made of cocktail napkins and duct tape, possibly cobbled together in a public restroom after waking up pantsless in a dumpster. She just does the job, takes her pay, and we both move on. And whether the robots like it or not, I am going to keep tipping her as heavy as I can.

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